Electronic Cigarette Customer Service: Why We Stand Out in the Crowd

Having the best electronic cigarettes on the market takes more than just having great products. It’s about having great e-cigarettes with great performance, the kinds of accessories that customers love and that truly do make their lives easier, cartridges that please the pallet and satisfy with vapor. It’s about having policies that work for the customer and that benefit them. It’s about offering reasonable prices that people can actually afford, and offer savings over traditional cigarettes. Most of all, it’s about having the kind of customer service that assures our customers that their ever need will be taken care of.

Having exceptional customer service is what sets us apart from nearly everyone out there. We are more than proud of our products, but we know things come up. Issues come up. Things can break, malfunction, or just suddenly not work right. Having thousands of customers means you need to be able to handle the challenges that are more than likely going to surface, and we are always happy to do so. While we never claim perfection, we are really happy to take care of things should they be any less than! Whether you call us, email, or contact us through our Facebook page, we want to make sure you are taken care of. If there is a problem with anything, we want to solve it!

We are completely aware that most other e-cigarette companies are lacking in the department of customer support, and a good many of our customers have come to us after endless disappointments from other brands. E-cigarette customer service is integral to this business because many people are looking for a solution to their cigarette problem when they switch over to the vapor side. Often, before they even order they have a ton of questions and things they need to know before they buy a starter kit. A lot of the time, customers are reluctant to work with a brand because they don’t know what they’re getting into, and being able to talk to a real person, who knows their products as well as how to serve the customer is the deal maker.

So, if you’re looking for an e-cigarette brand that will not just leave you satisfied with every puff, but be there when you need them personally, talk to us!

E-Cigs When You Travel

While they are restricted on the air plane, when you travel, electronic cigarettes make much more sense. They are more portable, and much more accessible. They offend no one, and make it very easy for you to have your nicotine fix when you’re really on the go. Here is a list of all the ways they can make your travels, whether near or far, all the more pleasurable!

-You’ve got plenty of options. When traveling, with e-cigarettes you have the ability to really  tap into a great amount of versatility. You can use different chargers, batteries, and accessories to enhance your vaping.

-If “less is more” is your style, disposable e-cigarettes will do wonders for you. Pretty much the best of both worlds, you have the most convenient aspects of electronic cigarettes as well as the most convenient parts of traditional cigarettes packed into these. Without a doubt, as simple as it gets.

-E-cigs are very people friendly. No odor and no smell mean that they won’t bother anyone. Traveling has a tendency to put you at a more alert and conscious state of mind, and cigarettes can be quite a nuisance.

-Hotels are typically designated “nonsmoking” indoors, and who wants to leave the comfort of their room every time they need a cig?

-E-cigs are also not a fire hazard, so you can vape to your heart’s content in your room, in your bed without fear of setting sheets or anything else on fire!

-You can use them in the airport, in the terminal, and pretty much right up to the gate. So right before you board, and the minute you disembark you can have that e-cig awaiting!

-Car trips are way nicer with vapor, too. A smokey car is a disgusting car!

-A lanyard gives you easy, hands-free access; hello African Safari or Costa Rican jungle tour!

-You’ll have more time to enjoy your trip and your destination by having more time to concentrate on your locale instead of worrying about finding a place to smoke your cig!

 

 

 

 

Love EverSmoke? Tell Your Friends!

You know we are all about rewarding our customers, and one way we love doing it is by rewarding word-of-mouth business. We love incentives, and we know that most people love to talk about things that work out for them, so if you are passing on a good word about our products, and your friends are taking notice, we want to hook you up!!!

EverSmoke’s Refer-A-Friend program is one of the many options we offer our customers to save money. It works to reward the current customer who was so kind to tell their friend, and then it offers the new customer a 10% discount for joining the family. For current users, for every person that you refer to EverSmoke who makes a purchase, you will receive a $25 gift certificate after the purchase is made, as well as a 10% coupon valid towards your next purchase!

If the Refer-A-Friend program sounds like something you could benefit from, and your friends could benefit from, here’s how to do it. Signing up is really easy, and it takes no more than a minute. You just fill out a quick form on our website, and you’re done! If you want to take it an extra step further, to let all of your friends know the deal, we can post a little message on your Facebook or Twitter pages on your behalf!

Our referral program is just self-benefitting, though. As nice as it is to make some extra money, and to save money on your e-cigarettes, you are essentially doing your friends huge favors! Cigarettes are awful, and if you can convince your friends to use a healthier alternative, to improve their lives and save them money, they will be extremely happy and thankful in the end! Also, if you know people who are using brands other than EverSmoke, why not turn them on to the best? We’re known throughout the industry for our high performance e-cigarettes, sensational flavors, and exceptionally large vapor, and chances are if your friends are vapor smoking with another brand, it isn’t as good as EverSmoke!

What Makes Electronic Cigarettes a Safer Alternative?

So you know how very unhealthy and unsafe tobacco cigarettes are. In fact, you’d have to live under a rock to really not understand the magnitude. And if you have heard that electronic cigarettes are “safer,” do you know why that is? In simple terms, they produce none of the dangerous components, no combustion occurs, no smoke is emitted, no tar remains, and no carcinogens get pumped into your body when you use them. Isn’t that reason enough to give them a try?

As for the history of the electronic cigarette, they were designed to challenge traditional cigarettes. The first known incarnation of an electronic cigarette model was patented in 1963, but the public interest and the technology was lacking, so the idea was shelved. The modern version was invented by a man who saw his father die of lung cancer, and wanted to change the fate of smokers. As a smoker himself, and also a pharmacist, Han Lik of China was able to turn this vision into a global phenomenon. From the time they hit the Chinese market, they took off to immediate success. In just a few short years, Europe and North America began to take notice.

What is so different and appealing about electronic cigarettes is that they let the user enjoy an experience that is so similar to smoking, yet has none of the negative side effects. And if you know anything about cigarettes, it’s that there are an awful lot of negatives. While with e-cigs, you get modern convenience and none of the unwanted things. They are simpler to use, and still let you enjoy all the little things about cigarettes you don’t want to miss. In terms of the habit of actually smoking, having the e-cigarette in hand, having the ability to use it exactly the same way, and even being able to exhale large amounts of vapor that look and feel like smoke, you miss out on nothing. As for flavors, you can still enjoy the robust richness of tobacco in plenty of varieties, as well as numerous others if you are up for experimenting adventurously! Imagine simpler, safer, and just as enjoyable… why wouldn’t you want to grab an e-cigarette starter kit and start vaping!?

Our E-Juice is Now USA Made!

We have really big news! Our e-cigarette cartridges are now made with 100% USA-Made e-liquids! This is a really big step for the electronic cigarette industry, and we are quite pleased to among the few brands manufacturing their liquids at home in the United States.

American made e-cig juice is really a huge deal because more and more customers are wanting American products. Supporting the American economy is a great thing, and it’s always nice to know when a product you are buying is made here. With so many people wanting America to bring much of it’s offshore manufacturing back to the States, EverSmoke is very pleased to be ahead of the game in this respect. Most electronic cigarette products and components are made overseas, and having e-juice made here takes the product quality to new heights.

Having e-juice made in the USA, and not abroad is excellent for product quality. Because there will be less of a wait for cartridges to get here, there will be less time from the time they are made till they reach the customer. Regardless of e-cigarette nicotine strength, freshness is of utmost importance. This means fresher cartridges, fresher juice, and juice that is capable of producing even larger amounts of vapor as well as more intense, robust flavor. Vapor production and powerful flavor is absolutely important to the whole experience, and most customers are not willing to compromise in these areas, so in light of keeping everyone satisfied, we are ecstatic to give our customers the very best. Our batteries, accessories, and starter kits are all highly revered across the industry, so having cutting edge cartridges makes our products even hotter!

E-cigarette cartridges come in all shapes and sizes, and you can’t vape without them. At least when using 2-piece style e-cigarettes. Having your E-juice made in the States ups the ante when it comes to quality and performance; choose wisely my friends!

 

Introducing a BOLD New E-Cig Cartridge!

We are quite pleased to announce that we have just unveiled a new strength for our e-cigarette cartridges: BOLD 24mg! This new strength takes vaping to another level, and offers smokers an incredible choice when switching. For those who use unfiltered cigarettes, or the vert strongest of filtered cigarettes, these will be perfectly comparable when switching to vapor.

Our cartridges are some of the most advanced the e-cigarette industry has seen. They have been designed with the exclusive VaporMax technology, that ensures an generous amount of vapor, flavor, and a very smooth inhalation. With a unique silicon mouthpiece, that ensures a cigarette-like draw and prevents leakage, users are always astounded by how comfortable they are. Inside each cartridge is an atomizer, ensuring proper vaporization each time the user changes a cartridge.

We understand the needs of our many varied users, and having this stronger, more potent nicotine strength will be the perfect option for heavy smokers who need a little more than our previous full-flavored cartridges at 18mg. Always out to please, we now offer 5 different nicotine levels in our cartridges, so any smoker will feel right at home with our e-cigs. From 0mg nicotine, for those who just want the experience of the e-cig without nicotine, to Ultra Light cartridges at 6mg, Light cartridges at 12mg, Full Flavor cartridges at 18mg, and now 24mg to top it off very rich and strong.

Our newest strength will be available in all of our flavors: Cherry Crush, Very Vanilla, Peppermint Party, Coffee Creation, Cool Menthol, Classic Tobacco, Peach Passion, Pina Colada, Royal Tobacco, and Golden Tobacco. Imagine the same rush of powerful flavor you’d find in all of our cartridges, only with increased nicotine satisfaction. Our e-liquids are made without the use of propylene glycol, and all ingredients are disclosed.

We really are looking forward to now having this new strength available. While it may not be for every smoker out there, we know it is just the right thing to make e-smoking work for others!

 

The President’s Day Sale is ON!

Today is the last day of our President’s Day Sale, so if you’re looking to take advantage of the big, fat discount, you’d better get on it! President’s Day always halts bank, postal, and government workings, as we pay homage to our great elected leaders. So while you won’t be getting mail or hitting the bank, most retailers are open for business and most are offering up nice steals and deals!

In this light, we are having a very nice President’s Day sale ourselves! All of our e-cigarette starter kits are specially priced at 30% off today, and you know how it goes; it’s a great time to get a kit if you’ve been wanting one! Need an extra? Currently using e-cigs from another brand and want to try the amazing products from EverSmoke? Want to increase your personal assortment of accessories and options? Got a friend who smokes cigarettes and would benefit from switching to e-smokes?

Smokers who are new to vaping are often reluctant in trying out the whole e-smoking thing because they get intimidated by the prices of e-cig starter kits. People are often afraid of getting burned if they find out they don’t like something about it. It’s new, it can be scary, and EverSmoke understands this fully; which is why a 30-Day Money Back Guarantee is offered. So, getting a very high-quality starter kit at a nicely reduced price, and being able to return it if you aren’t satisfied is as good as it gets! No commitments, and great prices.

President’s Day: the perfect time to start vapor smoking!

 

Staying Organized and Keeping it Convenient with E-Cigarettes

Most smokers probably do not realize how cumbersome cigarettes are. In the digital age, electronic products just flow better with most people’s lives. Tobacco cigarettes require so much effort and maintenance, and if you are used to smoking it may seem ordinary and routine, but here’s a look at how electronic cigarettes can simplify your life even further. Who doesn’t need more convenience in their day to day lives, anyway?

How You Use Them: E-cigs have many benefits over traditional cigarettes.  When you whip it out to vape, you don’t have to search for a lighter or bother with anything ignite them. With Automatic batteries, they turn on automatically by sensing your mouth on the end, and with Manual batteries, they turn on when you press a small button, so lighters are a thing of the past. As you vape, you do not have to drop ash, or think having an ash tray handy. When you’re finished, you do not have to find a place to toss your butt. And, because vaping does not require you to smoke through entire cigarettes, you may find you only need a couple of puffs to be satisfied, so you can often save a lot of time as well.

How You Store Them: E-Cigarette Accessories are one of the most loved aspects of using e-cigs. They make them even simpler and more convenient. With different compact cases you have the ability to store your e-cigs, batteries, cartridges and chargers safely. They stay protected and within reach, all together whenever you need them. The PCC is another great accessory that plenty of people love because it works as an e-cig case, with the benefit of charging batteries as it holds them. It fits in a pocket, too, so you never have to be worried if you can take it with you. Time saving, space saving, and very easy to use!

Personal Hygiene: This is a whole topic that comes into play when you smoke cigarettes, and goes completely out the window when you vape.  Vapor does not have a smell, leave a lingering odor, give you bad breath, or make a mess. You don’t have to worry if you smell bad, or have bad smelly breath, unlike when you use cigarettes. Less you have to be concerned about personal hygiene = more convenient products!

Tips for Extending Your Batteries’ Life

The one thing every e-cig smoker needs is the e-cig battery; it basically is the e-cig. If you look into e-cigarette reviews, and listen to feedback from people who are e-smokers, you are going to hear a lot about batteries. What most people want is great performance, great life from each charging, and charging that does not take excessively long. E-smokers are also pretty picky about their batteries lasting a while too, and why shouldn’t they be? No one likes paying for products that do not last long. So how can you extend your e-cig batteries’ life? Here are a few tips!

-Regular use keeps them healthy. Electronic cigarette batteries work better when they are used; they’re made for performance and with regular usage they perform at optimal levels.

-Don’t wait till the battery has drained to 0% before you charge it. You can prolong it’s life by charging up once you’ve hit 50%. This is important when storing your battery as well; it’s much better to store them at 100% for the best performance and lasting power. They will drain out quicker if you store them at 50% power.

-Be mindful. Not trying to say you need to baby your batteries, but you should take into account how you treat them. Dropping them can be fatal, as can direct heat and sunlight. Also, being electric products, they do not need to be around water!

-If you aren’t using your e-cig for a while, disconnect the cartridge. Believe it or not, having the cartridge hooked up, even when not in use, it slowly drains the battery power because the battery senses it.

-As soon as possible after getting your battery charged to 100%, take it off the charger. This is so important! Overcharging the battery, with any electronic device is a surefire way to put a hit on battery life. The only time this rule does not apply is during your battery’s very first charging. In that case, it is recommended to charge it for an extra hour after it’s gotten to 100%.

-Cleanliness. This one goes for just about anything; keep it clean. Using the product with with your hands obviously gives way to dirt, so it’s really important for it to stay clean. In the space where your batteries and cartridges connect, buildup can get in and create issues; use a cotton swab to wipe it out as often as you can.

 

10 Reasons E-Cigarettes Make the Best Valentine’s Gift!

With less than a week away from Valentine’s Day, it’s time to get all prepared! An extra day out of the year to show your love to those, or that special someone in your life should be spent well. While some people scoff at the holiday as not valid or really holding meaning, it;s meaning is great. Show your love this year by giving your love an e-cigarette starter kit, we’re giving you 10 reasons to do so, plus the fact that they are 30% OFF right now!

1. Vapor cigarettes are far superior. Smoke is old news, and old fashioned!

2. Starter kit packages are very classy, well done, and make an exciting presentation.

3. You’ll save the recipient a great deal of money. Every penny counts, right?

4. Meaningful gifts are better than superficial ones. Better in every way, and there will always be great memories associated with them.

5. Not everyday can you surprise your significant other with a gift that will truly benefit their lives and existence.

6. They make a great “couples” gift. Share a well-equipped starter kit, or get 2 of them, switching to e-cigs is more fun when you do it together!

7. It may be exactly what your lover wants. Hint or no hint, if your partner is a smoker, they have to be at least curious about e-cigarettes!

8. They may not be something your sweetie ever even considered, and can make an incredible surprise!

9. They are a gift of convenience; by giving them, you are giving the recipient a much cleaner method of nicotine. You’d be amazed how gross cigarette butts, smoke, and ash really are once they’re gone!

10. They last so much longer than typical gifts. After the magic and instant gratification wears off of the heart shaped box of candy, you really begin to feel the dull ache of all that sugar. E-cigs, in great flavors like cherry, vanilla, peach, and the ever-so-tantalizing pina colada go much longer than February 14th! And who knows, the flavor could always be a pleasant reminder of a Valentine’s Day well spent!